FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us!
My Account/Order
Fill out our Shade Finder Form or DM us on Instagram with the following information:
1. Your current foundation/tinted moisturizer brand and shade
2. Your undertone
3. A selfie in natural lighting without makeup
We are currently shipping and accepting returns in the United States (US). For more information please visit Shipping & Returns
Once your order is shipped, we will email you your tracking information!
Unfortunately once your order is placed we cannot cancel or modify the order. Please look at our Shipping & Return Page if you would like to place a return instead.
Exchanging an unused or gently used product is easy! Click here to request an exchange.
Please contact our team as soon as possible so we can assist with your missing order. Contact Us
Please click "forgot my password" button when you login and follow the instructions to reset your password. Need More Help? Contact Us
Other
Our Team is dedicated to answering all your inquiries within 5-7 days. Please contact us for any questions or concerns. Contact Us
We currently only ship in the US. However, we do plan to ship globally soon! Please subscribe to our newsletter to hear the latest updates.
Yes! We are 100% Vegan and Cruelty Free!
Please Click the unsubscribe button at the bottom of your email to remove yourself from our newsletter. This will not affect the emails sent for your orders and tracking information.